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ParentSquare Info

ParentSquare/StudentSquare is our main method of communication to parents and students:

A person holds a smartphone displaying the ParentSquare app, featuring a logo with colorful circles.

Our district uses ParentSquare & StudentSquare (grades 6th – 12th) for school communication, primarily with email, text and app notifications. ParentSquare automatically syncs with our Student Information System to generate an account for each parent, using their preferred email address and phone number. We encourage parents to access their accounts so they can download the mobile app and update their preferences on when and how they are notified.

ParentSquare is a safe, secure, and modern approach to communication and collaboration between school and home.

 

What is ParentSquare/StudentSquare?

ParentSquare/StudentSquare is a unified communication platform that offers a whole host of tools which allows CHISD
school administrators, teachers & coaches to more effectively communicate and engage with families and students.

🔹 Choose how you receive messages:  📲 Text Message | ✉️ Email | 🔔 App Notification
(Use all three or just pick your favorite!)
​
🔹 Set your alert frequency: ⚡ INSTANT – Get updates as soon as they’re sent!  📩 DIGEST – Receive all posts for the day in one message around 6 PM each evening.

Download App    It’s easy to stay in the loop with the ParentSquare or StudentSquare (6th – 12th) app. Download it now! iOS | Android


🔹 Create a unique username/password OR
🔹 Sign in with Google (Recommended for CH Students)
🔹 Sign in with Microsoft (Option for Parents – NOT for Students)

Some features include:

  • Mass notifications and urgent alerts with two-way communication
  • Mobile application for administrators and parents (iOS and Android)
  • Attendance notifications
  • Teacher and classroom communication
  • Direct Messaging with two-way translation
  • Appointment Sign Ups (parent-teacher conferences)
  • Calendar and RSVP
  • Volunteering and classroom supply sign-ups
  • And so much more!

As a registered parent, you can:

  • Receive messages from the school and district via phone, email, text, or app notification
  • Choose to receive information as it comes or all at once with a daily digest at 6pm
  • Communicate in your preferred language (over 100 languages are available)
  • Comment on school postings to engage with your school community
  • Direct message teachers, staff, and other parents
  • Participate in group messages from schools and teachers
  • Communicate with coaches and campus staff members
  • Sign up for parent-teacher conferences
  • Sign up to volunteer, sign up to donate school supplies, and more all from your desktop or mobile device

Join our PS Community Groups

CHISD offers ‘Community Groups’ for individuals who don’t have a student enrolled but still want to stay informed about upcoming events. This is a great way for grandparents, aunts, uncles, neighbors, babysitters, and other community members to stay connected with all things Central Heights. Participants can join one, two, or all of the groups listed below.

Click this link to join our ParentSquare Community Groups! 

  • 100 CH Centennial Celebration
  • Blue Devil Athletics
  • CH Alumni Network
  • CH District E-News
  • CH Elementary E-News
  • CH Middle School E-News
  • CH High School E-News
  • CH PTO

Frequently Asked Questions

  • On the app, enter your email or cell phone number. The email and/or cell phone number should match what is in the school's student information system (Ascender).

    On the web, click ‘Sign In’, then under ‘Register’ section, put your email or phone number and click '“Go”.

    If the email or phone number is not recognized by ParentSquare, parents can follow directions to request access or call the school office and ask them to update the contact information.

  • ParentSquare allows users to customize their notifications based on notification type and select their preferred delivery method for each school – text, email and/or app notification. The Instant setting will send post notifications in real-time. The Digest setting sends direct messages, alerts, and time-sensitive posts instantly, but sends all non-time sensitive posts at the end of the day, reducing the number of notifications you receive daily. Learn more about managing notifications.

  • Parents can update their language preference for their account. There are over 100 languages to select from. English will be the default langage unless changed by the user. Once this has done this, ParentSquare will automatically translate any communication to users in their selected language. This translation will also occur when the parent sends a message to a staff member. Learn more about ParentSquare translations and how to set the language preference.

    1. Activate Your Account
      Click the link in your activation email/text, or sign up on the ParentSquare website or via the ParentSquare app.
       
    2. Download App
      It’s easy to stay in the loop with the ParentSquare app. Download it now. iOS | Android
       
    3. Set Preferences
      Click your name in the top right to set your notification and language preferences.
       
    4. Get Photos & Files
      Click ‘Photos & Files’ in sidebar to access pictures, forms, and documents that have been shared with you.
       
    5. Appreciate Posts
      Click ‘Appreciate’ in your email/app or website to thank a teacher or staff member for a post.
       
    6. Comment or Reply
      Click ‘Comment’ in app or website to privately ask a question about the post that your teacher or school sent.
       
    7. Participate
      Click ‘Sign Ups & RSVPs’ in the sidebar to see available opportunities. Click bell on top to check your commitments.
       
    8. Join a Group
      Click ‘Groups’ in the sidebar to join a group or committee at your school to participate or to stay up to-date.
       
    9. Find People
      Click ‘Directory’ in the sidebar to find contact information for school staff.
       
    10. Get in Touch
      Click ‘Messages’ in the sidebar to privately get in touch with staff and teachers.

  • Yes. All parents have a ParentSquare account. ParentSquare is the primary tool for district and school communication. Individuals who do not activate their account in ParentSquare will still receive an email digest at the end of each day that communication is sent out to them. In the event of emergencies, phone calls will be sent as well.

  • Our ParentSquare program syncs nightly with our Student Information System. Once your child has been offically withdrawn from CHISD, you and your child will automaticallly be removed from ParentSquare/StudentSquare. If you do not want to wait for this process to be completed, you can click the “Unsubscribe”  link on any email from ParentSquare or reply STOP to any text message from ParentSquare, this will stop notifications to your email or phone.

     

  • Downloads:

    More Resources for Parents

  • If you need to make a change to a parent or student cell phone number or email address, parents can log into their Ascender Parent Portal and make changes. Once the nightly sync takes, the information will be updated in ParentSquare/StudentSquare. Students can not change their email address due the fact that they must use their school given email address for StudentSquare. 

    If you are unable to make the needed changes in Ascender Parent Portal, you can reach out to your campus directly for more assistance. 

  • If you or your student are having issues with ParentSquare or StudentSquare, you can reach out to Tracy McCown by email or by calling her at 936-552-3408.

Video Tutorials

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ParentSquare Basics

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